-
sfs
-
Research
-
Projects
-
Projektdetailseiten
Project RespectWork - Social Research Centre (sfs)
have been stagnating for years, with the exception of online retailing. Furthermore, advancing digitalization is forcing structural change in retail and influencing its future. Respect and disrespect have [...] to empirically analyze the structures, processes and working conditions of service work, taking digital change into account. It aims to develop measures and offers for broad support of operational business [...] the service relationships takes place. The focus of interest is also on concrete changes due to digitized work processes, requirements and competence profiles of different employee groups in the companies …